A homely, therapeutic environment has been established by the encouragement and implementation of several aspects of individualisation regarding personal possessions i.e. clothing chosen by the resident where possible, toiletries and handbags. Relatives and nursing staff participate in an on-going programme of reality orientation by the use of personal effects i.e. photographs associated with the residents’ life in the community, with their families and by the use of reality orientation aids in the home. Residents will be escorted to visit shops to choose their own clothing and other personal requirements where possible. If this is not appropriate nursing staff anticipate individual needs with the help of relative’s advice and from the nurses’ observations of the residents preferences. Small items of personal furniture are welcome.